“The people who are the hardest to love are the ones who need it the most.” ~Peaceful Warrior
Editor’s Note: This is a guest post from Celestine Chua of The Personal Excellence Blog.
Have you ever dealt with negative people before? If you have, you will know that the experience can be quite a downer. I used to have an ex-colleague who was very negative. In our
conversations, she would complain endlessly about her co-workers, her
work and her life. She was also very cynical about people in general,
often doubting their intentions. Talking to her wasn’t a pleasant
experience at all.
The first time we had a meeting, I felt very drained. Even though we
talked for only 20-30 minutes, I didn’t have the mood or energy to do
anything after our conversation. It felt as if someone had sucked the
life out of me, and it wasn’t until 2-3 hours later that the effect wore
off.
The same thing happened the next few times we talked. Because she was
so pessimistic, her negative energy often spilled over after the
conversation, leaving me with a bad taste in my mouth. For a period of
time, I was quite bothered by her. I would avoid speaking to her if I
could.
After a while, I figured I needed to work out an action plan to deal
with negative people. After all, she was not going to be the only
negative person I was going to encounter in my life. I thought: “For
every 1 negative person I face now, there are probably thousands of them
out there whom I’ll meet one day. If I learn how to deal with her
effectively, I will be able to handle other negative people next time.”
With this in mind, I then brainstormed on the best approach to handle negative people.
Eventually, I developed several key steps to deal with negative people effectively. These steps have proven very helpful in making the best out of my relationships with them. While the people I face today are generally more positive, these steps come in handy when I’ve to deal with a negative person.
Eventually, I developed several key steps to deal with negative people effectively. These steps have proven very helpful in making the best out of my relationships with them. While the people I face today are generally more positive, these steps come in handy when I’ve to deal with a negative person.
If there’s someone negative in your life at the moment, don’t let
yourself be affected by him/her. You’re not alone in your problem – I
face negative people as well and dealing with them is always a learning
experience. While people can try to get you down, you’ve a choice in how
you react to them.
Here, I’d like to share my 7 tips on how you can deal with negative people:
Tip #1: Don’t Engage in the Negativity
One thing I found is negative people tend to harp on the bad things
and ignore the positive stuff. They also have a tendency to exaggerate
issues they are facing, making their predicament seem a lot worse than
it actually is.
The first time you converse with a negative individual, provide a
listening ear and offer help if needed. Provide support – let him/her
know he/she is not alone. However, be sure to draw a line somewhere. If
the person keeps harping on the same problems even after the first few
conversations, then it’s a sign to disengage.
For starters, try to switch topics. If he/she goes into a negative
swirl, let him/her continue, but don’t engage in the negativity. Give a
simple reply, such as “I see” or “Okay”. Whereas if he/she is being
positive, reply in affirmation and enthusiasm. When you do it often
enough, he/she will soon realize what’s going on, and will start to be
more positive in his/her communication.
Tip #2: Hang Out In Groups
Speaking to a negative person can be extremely draining. When I spoke
to my negative co-worker, I would be mentally drained for several
hours, even though we talked for only 20-30 minutes. That was because I
was on the receiving end of all her negativity.
To address this, have someone else around when conversing with the
negative individual. In fact, the more people, the better. This way, the
negative energy is divided between you and the other members, and you
don’t have to bear the full brunt of the negative energy.
The plus point of having someone else around is that people bring out
a different side to an individual. By having another party around, it
may bring out a more positive side in the negative person. I experienced
this before and it helped me to see the “negative” individual in a
different, more positive light.
Tip #3: Objectify the Comments Made
Negative people can be quite critical at times. They tend to drop
insensitive comments that are hurtful, especially if they are directed
at you.
For example, I once had a friend who was quite tactless. She would
drop jarring comments which were dismissive and critical. Initially I
was bothered by her words, wondering why she had to be so critical every
time she spoke. I also wondered if there was something wrong with me –
that perhaps I wasn’t good enough. However, when I observed her
interactions with our common friends, I realized she did this to them
too. Her comments were not personal attacks – it was just her being the
way she was.
Recognize that the negative person usually means no harm – he/she is just caught up in his/her negativity. Start by learning how to deal with critical comments.
Objectify the comments made – Rather than take his/her words
personally, recognize that he/she is just offering a point of view.
Sieve out the underlying message and see if there is anything you can
learn from what he/she said.
Tip #4: Go with Lighter Topics
Some negative people are triggered by certain topics. For example,
one of my friends turns into a self-victimizer whenever we talk about
work. No matter what what I say, he’ll keep complaining about everything
in his job, which becomes quite a conversation dampener.
If the person is deeply entrenched in his/her negativity, the
unhappiness may be too deeply rooted to address in a one-off
conversation. Bring in a new topic to lighten the mood. Simple things
like new movies, daily occurrences, common friends, hobbies, happy news,
make for light conversation. Keep it to areas the person feels positive
towards.
Tip #5: Be Mindful of the Time You Spend With Them
As Jim Rohn puts it – “You are the average of the 5 people you spend
the most time with”. What this quote means is that who you spend your
time with has an impact on the person you eventually become.
I find it to be very true. Think about the times you hang out with
negative people – Do you feel more positive or negative after that? Same
for positive people – How do you feel after spending some time with
them?
Whenever I’ve an encounter with negative people, I’d often feel
negative after that, like a bad aftertaste. Whereas with positive
people, I’d feel extremely upbeat and exuberant. Clearly, there is a
spill over effect that takes place even after the interaction! By
spending more time with negative people, your thoughts and emotions will
slowly become negative too. At first it might be temporary, but over
time it’ll slowly become ingrained in you.
If you feel certain people in your life are negative, then be
conscious of how much time you’re spending with them. I recommend to
limit the duration where you can help it. For example, if they want to
hang out with you but you don’t enjoy their company, learn to say no. If
it’s a meeting or phone call, set a limit to how long you want it to
be. Keep to the objective of the discussion, and don’t let it extend
beyond that time.
Tip #6: Identify Areas You Can Make a Positive Change
Negative people are negative because they lack love, positivity and
warmth. A lot of times, their negative behavior is a barrier they erect
to protect themselves from the world.
One of the best ways you can help a negative individual is to usher
positivity into his/her life. Think about what’s bothering the person at
the moment, and think about how you can help him/her in your own way.
It doesn’t have to be anything elaborate, and you definitely don’t have
to go out of the way to help if you don’t want to. The key here is to be
sincere in your desire to help, and to show him/her the upsides in
life.
A while back, I had a friend who was unhappy with her job, due to the
stagnating environment and culture mismatch. There was a job
opportunity that arose in my (now former) workplace, so I introduced
that opportunity to my friend. She eventually got the job, and she has
been working there for over 3 years now, and doing very well.
Today, she’s a lot happier, forward-looking and proactive in life.
She’s definitely a lot more positive than she was a few years ago. While
I do not take any credit for what she has carved for herself in her
career, I feel very happy knowing that I helped in a small way at the
right time. Likewise, there’s always something you can do for others too
– keep a look out and help where you can. Just a small act on your part
may well make a huge difference in their lives.
Tip #7: Drop Them From Your Life
If all else fails, reduce contact with them or drop them from your life.
Rather than spend your time with negative people, focus on the
positive people instead. In the past, I spent a lot of time with
negative people, trying to help them with their issues. It drained up a
lot of my energy and was often futile, which led me to rethink my
methods. Ever since then, I worked on cultivating positivity by hanging
out with positive friends and business partners. This has turned out to
be a lot more rewarding and fruitful.
Remember that your life is yours to lead, and it’s up to you on how
you want it to be. If there are negative people who make you feel bad
about yourself, work on those issues with the 7 steps above. With the
right actions, you can create a dramatic difference in what you get out
of your relationships.
Celestine Chua writes at The Personal Excellence Blog on how to achieve our highest potential in life. Read her readers’ favorite 101 Inspiring Quotes of All Time and get her free ebooks here.
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